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Our Network

Our Network

Smart | Safe | Secure | Resilient | Green

A Smarter Network makes Happier Customers
World Class Connectivity

VoiceHost operates with World-Class carrier-neutral data centre partners Equinix and Telehouse along with direct private fibre only connections and membership into LINX and LONAP, the largest IXPs in the UK and around one the largest IXPs in the world, means we’re operating inside a network of interconnected switches at major data centres in the UK. This provides VoiceHost with a professionally run, uncongested peering and transit fabric and low latency routes from all major global networks.

"By using the VoiceHost platform, you're investing in a sound foundation for the future."

Building a capable network isn't just about managing capacity and using the most advanced hardware vendors, it's also about monitoring and responding to any issues. VoiceHost utilises monitoring a reporting systems to minimise potential disruption. You can also monitor and subscribe to our stand-alone status system.

VoiceHost is also a validated member of MANRS (Mutually Agreed Norms for Routing Security). This means that we are taking pro-active steps to the following areas: Anti-Spoofing, Global Validation, Filtering and Co-ordination.

  • N+1 Diverse Core Network infrastructure
  • Diverse Tier 1 only Transit Routing
  • Proprietary Voice Platform and Data Network
  • World Class Carrier Neutral Data Centre Partners (Equinix and Telehouse)
  • Tier 1 only carrier partners
  • Multiple IXP [Internet Exchange] Members
  • 99.99% Platform Up-time
  • MANRS Member (Mutually Agreed Norms for Routing Security)
  • N+1 Redundant Power Systems
  • N+1 Redundant Core Systems
  • Cooling and Temperature Management
  • Fire detection and suppression to BS 5839, 6266, 5445, 5588, 5306 and 3115
  • Load-balanced Gateway Array
  • Call encryption ensures complete privacy for all on-net endpoints (includes secure conferencing)
  • Encryption of all call recordings
  • Custom user privileges
  • Fraud Mitigation Tools
  • Payment Card Industry Data Security Standards (PCI-DSS Data-Centre Co-Location)
  • ISO 27001 Data-Centre Co-Location
  • MANRS Member (Mutually Agreed Norms for Routing Security)
  • NO PRINT policy | Paperless Workplace
  • Data centre footprint powered by 100% renewable energy
  • Data centre waste heat exchange system facility to reuse lost heat to distribute to third parties and also pre-cool the chilled water, thus reducing both chiller and dry air cooler power requirements
  • Data centre ISO 14001 Environmental Standard and the Carbon Trust Standard
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CNA Awards best hosted PBX platform


How can our voice and data network help you?

Telehouse West London Data Centre

N+1 Resilience

We have redundancy built into our core network

Anti-fraud suite

We have a range of tools available to help you minimise your exposure to VoIP fraud

Proprietary systems

We have built custom systems from the ground up in carrier neutral datacentres

Quality and Uptime

We monitor our routes for quality and maintain a core uptime of >99.99%

Our own network, built from the ground up

We've built our Voice and Data Platforms from the ground up, meaning we know every inch of it, and can continue to develop it without waiting for scheduled upgrades. Our focus is on building a strong and complementary core product range and providing the best end-to-end service for the thousands of customers that use us.

"We're dedicated to providing the Best Possible Service, at the Best Possible Price. Get in touch to learn how you can take advantage."

By using the VoiceHost platform, you're investing in a sound foundation for the future. VoiceHost is continually investing in its network ensuring that it remains uncongested and error free.

The criticality of real-time communications means that we're geared up to have an ultra low-latency core fabric and carefully selected TIER 1 partner-carriers