Norwich Accountancy

We’re a team of tax and accountancy experts helping sole traders, SMEs and entrepreneurs save money, time, and a whole lot of stress on their tax returns. We offer prompt, personal, and professional advice that puts you (and your pocket) first.

They have supplied us with hosted telephony as well broadband and hardware services and support. Without their expertise and fantastic platform we would not have been able to achieve the amount of business we have today.

When we started out we had a couple of people working at Norwich Accountancy with a plan to grow and expand our business across multiple sites. Using VoiceHost has allowed us to do so because of their flexibility and expandability on the platform. Traditional analogue services could not fulfil our needs so we needed to look for another solution, this is where we found VoiceHost to be very useful; rather than having a high cost analogue service and long waiting times with other companies, we can simply log into the VoiceHost Portal and add new seats which gets us up and running in a matter of minutes.

Using VoiceHost telephony services requires broadband, luckily we can obtain this through them and at very competitive price. Having business grade broadband comes with a couple of benefits; number one, no traffic shaping and number two, no bandwidth limitations so we can access all of our online services without a problem . Another benefit is that we are never slowed down by contention.

Norwich Accountancy have now acquired three buildings to conduct our business. We are able to use our phones across these three site with ease; this allows use to all communicate with one another at a press of a button instead of having to type out and remember multiple numbers. The simplicity of this saves us time and allows us to put the added time into our work so we can focus more on our clients and the end game, make the company more money.

Without VoiceHost, Norwich Accountancy would be paying out thousands of pounds a month on calls, line rental and other services we would need; however we pay a very respectable price which no one can complain with. Some people may think at a low price you won’t get a great service but VoiceHost are exceptional not just with their support but also they never have any downtime meaning we can always proceed with our business without the worry of missing out on new business opportunities.