Call recording has many benefits but businesses must be aware of the legislation to navigate in order to ensure compliance with the law.
The core benefits of call recording are:
VoIP stands for Voice over Internet Protocol. This means using an internet data connection to make calls, rather than the PSTN (public switched telephone network).
People are attracted to VoIP for many reasons, some of which are listed below:
Freephone 0800 telephone numbers and their lesser-known counterpart 0808 Freephone numbers have recently gained new appeal. Introduced in November 1985 they give the caller no charge for calling the Freephone number(s). The cost of the call is instead, picked up by the company that owns the Freephone number; making it more attractive to callers as there is no charge to them regardless of the call duration.
VoiceHost is launching VoIP encryption support over our network after a successful beta, so here is a timely synopsis on the topic.
There has been a noticeable maturing of the hosted VoIP market, many of the reliability issues and delays in deployment in early installations are no longer haunting resellers. Service providers like VoiceHost and vendors like Snom have been learning to build and deploy reliable and high quality hosted VoIP solutions that maintain satisfied customers.
Tesco's Internet Phone service was handled by Freshtel UK, whose demise prompted Tesco to drop the service. The phone numbers issued to Tesco customers came from Freshtel UK, now out of the picture, with Cable & Wireless routing the calls to Freshtel and thus having no responsibility for the end customers. So there's no one available to forward the calls and the numbers are now orphaned.
VoiceHost worked tirelessly to help stranded customers from the defunct service and was able to negotiate a new home.