One Touch Switching, established by Ofcom, aims to streamline the process of changing broadband or home phone providers. With this system, customers only need to contact their new provider, who will manage the entire switch, including coordination with the old provider.
Today the UKs introduced CLI regulations which signifies the regulators shift towards combatting telecom fraud and enhancing trust with caller identification.
In an era where global communication is increasingly prevalent, countries around the world have been grappling with the challenges posed by caller identification spoofing and fraudulent activities.
Ofcom's Right to Portability came into force last month via General Condition C7.6(b)
Right to Port is an End User right to submit a port request for a number(s) that are ceased no more than 31 days ago.
Numbers removed from accounts have always been quarantined which effectively prevents re-allocation of the number(s) to another party for 31 days.
The UK Communications regulator Ofcom has enshrined the legal obligation on communications providers to promote and provide emergency video relay access from the 17 June 2022.
How does it work?
Call recording has many benefits but businesses must be aware of the legislation to navigate in order to ensure compliance with the law.
The core benefits of call recording are:
