Openreach - The major network supplier of Telephone Line and Broadband services to ISPs are increasing their pricing on some products. The older style WLR3 based services (copper) will see prices increase in what Openreach describe and the motivator to move users to their newer technologies (SOGEA and FTTP).
Please check your portals for the latest tariff increases.
WLR Care Level Price Increases
Firstly, DONT PAINIC! You may well have heard of plans to close the PSTN. To be specific, we are talking about the withdrawal of Openreach based WLR and ISDN services, as the PSTN marches on towards its grave and an ‘All IP’ future is realised. We mentioned this 2 years ago but now is the time to prepare.1
Single Order Generic Ethernet Access (SoGEA) is a new Openreach product which enables providers to order FTTC products without a phone line. Other Single Order Transitional Access Product (SOTAP) products are available for ADSL2+ (SoADSL) and G.Fast (SoGFAST) product variants.
Homes and businesses currently connect to Openreach’s infrastructure using WLR (Wholesale Line Rental) and then add broadband as an additional service on top. Most ISPs will bundle these together as packages by default but you can pick and choose if you please.
The RIPE NCC is the EMEA Regional Internet Registry (RIR) providing global Internet resources and related services (IPv4, IPv6 and AS Number resources). RIPE very recently (03/10/19) advised after years or prior warnings that the IPv4 addressing is expected to be completely exhausted in the coming months.[1]
The VoiceHost core network has operated IPv6 for many years but now our broadband users can leverage the power of IPv6 too.
Interactive Voice Response (IVR) is simply the automation of call routing from basic inputs such as keypad tones (DTMF) or speech. IVRs are a vital addition to your call handling capabilities.
If implemented intelligently, IVRs can strengthen your customer care and save you money by improving workflows.