One Touch Switching: Simplifying moving between providers
One Touch Switching, established by Ofcom, aims to streamline the process of changing broadband or home phone providers. With this system, customers only need to contact their new provider, who will manage the entire switch, including coordination with the old provider.
Key Benefits
- Easy Transition: Only the new provider needs to be contacted.
- Efficient and Fast: Switches between different technologies are handled smoothly.
- Empowered Choices: Customers can quickly compare and switch to better deals.
The Switching Process
- Initiate Contact: Reach out to your new provider to start the switch.
- Information Exchange: Your new provider gathers details from your current provider.
- Approval: Review and agree to the new terms.
- Completion: The switch is completed efficiently, often within a day.
Additional Information:
TOTSCO website: TOTSCo
