Ofcom's 2025 CLI Rules: How They Impact UK Businesses with International Users
From January 29, 2025, Ofcom is introducing stricter Calling Line Identification (CLI) rules to combat spoofing and fraudulent calls. These new requirements affect how UK telephone numbers are presented, particularly for calls originating from outside the UK. If your UK-registered business has users or offices abroad, understanding and complying with these rules is essential.
One Touch Switching, established by Ofcom, aims to streamline the process of changing broadband or home phone providers. With this system, customers only need to contact their new provider, who will manage the entire switch, including coordination with the old provider.
Ofcom's Right to Portability came into force last month via General Condition C7.6(b)
Right to Port is an End User right to submit a port request for a number(s) that are ceased no more than 31 days ago.
Numbers removed from accounts have always been quarantined which effectively prevents re-allocation of the number(s) to another party for 31 days.
The UK Communications regulator Ofcom has enshrined the legal obligation on communications providers to promote and provide emergency video relay access from the 17 June 2022.
How does it work?
Ofcom has introduced changes to from the 1st October 2018 on the handling of CLI.