One Touch Switching Explained
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One Touch Switching

One Touch Switching: Simplifying moving between providers

One Touch Switching, established by Ofcom, aims to streamline the process of changing broadband or home phone providers. With this system, customers only need to contact their new provider, who will manage the entire switch, including coordination with the old provider.

Ofcom - Right to Port
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Ofcom - Right to Port

Ofcom's Right to Portability came into force last month via General Condition C7.6(b)

Right to Port is an End User right to submit a port request for a number(s) that are ceased no more than 31 days ago. 

Numbers removed from accounts have always been quarantined which effectively prevents re-allocation of the number(s) to another party for 31 days.

British Sign Language (BSL) 999 Emergency Calling
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999 Service Changes

The UK Communications regulator Ofcom has enshrined the legal obligation on communications providers to promote and provide emergency video relay access from the 17 June 2022.

How does it work?

GDPR compliance VoiceHost VoIP Platform and ISP
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GDPR Statement - Privacy by design

What is GDPR?

The EU General Data Protection Regulation (“GDPR”) is European legislation that has been designed to try and harmonise data privacy laws across Europe, to protect and empower all EU citizens data privacy and to reshape the way organisations across the EU approach data privacy.

The GDPR comes into force on 25 May 2018 and introduces an enhanced EU-wide data protection regime that will have a direct effect on member states and any companies established outside the EU who wish to trade with and within the EU.