Tesco's Internet Phone service was handled by Freshtel UK, whose demise prompted Tesco to drop the service. The phone numbers issued to Tesco customers came from Freshtel UK, now out of the picture, with Cable & Wireless routing the calls to Freshtel and thus having no responsibility for the end customers. So there's no one available to forward the calls and the numbers are now orphaned.
VoiceHost worked tirelessly to help stranded customers from the defunct service and was able to negotiate a new home.