Secured by design - WebRTC Softphone Application Beta
We are proud to announce Desktop Softphone application is now publicly to use and can be enabled within the user control panel.
Leveraging zero-touch provisioning and integration into hosted directory services and presence.
Simply log in to your account and you will find the option to enable the desktop softphone under 'Seat Setup'.
Unraveling the Complexity of Origin-Based Surcharges in Telecoms
In the vast landscape of telecommunications, where every call connects individuals, businesses, and communities across the globe, lies a complex pricing phenomenon known as origin-based surcharges. Origin-based pricing is the fundamental concept that calls to the same destination can incur different prices based on where each call originates. Let's delve into this intricate world to understand what these surcharges entail and how they impact the telecom industry and its consumers.
The UK Communications regulator Ofcom has enshrined the legal obligation on communications providers to promote and provide emergency video relay access from the 17 June 2022.
How does it work?
VoiceHost has entered its 15th year of business. We are incredibly proud, given that the average company lifespan has been steadily shrinking over the years to only around Ten years in 2019. Heavy sector competition makes staying power all the scarcer, and whilst others make noise, VoiceHost is, for the most part, quietly striving forwards. The VoiceHost wholesale program is in its 10th year too. Started in early 2011 and still with partners from that year actively using our service is a testament to our staying power.
Openreach - The major network supplier of Telephone Line and Broadband services to ISPs are increasing their pricing on some products. The older style WLR3 based services (copper) will see prices increase in what Openreach describe and the motivator to move users to their newer technologies (SOGEA and FTTP).
Please check your portals for the latest tariff increases.
WLR Care Level Price Increases
Firstly, DONT PAINIC! You may well have heard of plans to close the PSTN. To be specific, we are talking about the withdrawal of Openreach based WLR and ISDN services, as the PSTN marches on towards its grave and an ‘All IP’ future is realised. We mentioned this 2 years ago but now is the time to prepare.1
Single Order Generic Ethernet Access (SoGEA) is a new Openreach product which enables providers to order FTTC products without a phone line. Other Single Order Transitional Access Product (SOTAP) products are available for ADSL2+ (SoADSL) and G.Fast (SoGFAST) product variants.
Homes and businesses currently connect to Openreach’s infrastructure using WLR (Wholesale Line Rental) and then add broadband as an additional service on top. Most ISPs will bundle these together as packages by default but you can pick and choose if you please.
Have you ever wondered how your computer, or any IP enabled device, knows the directions to any given destination?
This fundamental part of the internet is down to a protocol called BGP, and it works just like a SATNAV.
BGP (Border Gateway Protocol) is a routing protocol and its how internet traffic navigates the web to its destinations. Routes are advertised to your SATNAV by your ISP who in turn gets their routes by the people they are connected to, and so on.....
We are happy to announce that our control panel has been redeveloped and is now in beta. We've drawn on 14 years’ experience and have been busy working hard over the past months to redefine the experience along with adding a host of new features.
Staying true to the simplicity of current portals the new control panel is intuitive and user-friendly to the point a layman can quickly understand, configure and manage their account with minimal support. The user experience changes are subtle but with a profound impact.